Refund policy
Returns
To complete your return,
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be taken for any store credit or product exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed within a certain amount of days.
Sale items (if applicable)
All sale items are final sale with no return or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at xtalfaye@gmail.com.
Shipping
To exchange your product, you should mail your product to:
P.O. BOX 1391
WEST SACRAMENTO
California
USA 95605
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.